Fehlermeldung bei Installation von 64 bit Version
in Bugs: Spiel, Forum, Webseite
Posted by: sdrawkcaB.2173
F:
Hey.
Ich habe mir gerade die Deluxe-Version von GW2 gekauft, aber die Installation klappt nicht ganz...jedes mal, nach 2-15% der Installation kommt ein Fenster von wegen "Ein schwerer Fehler ist aufgetreten..."
Hier der Error-Report:
*--> Crash <--*
Exception: c0000005
Memory at address ffffffff`ffffffff could not be read
App: Gw2-64.exe
Pid: 10028
Cmdline:
BaseAddr: 000000013FFE0000
ProgramId: 101
Build: 72198
Module: LavasoftTcpService64.dll
When: 2017-02-08T21:57:55Z 2017-02-08T22:57:55+01:00
Uptime: 0 days 0:04:29
Flags: 0
*--> System <--*
Name: BESITZER-PC
IpAddr: 192.168.178.32
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)
*--> System Memory <--*
Physical: 2494MB/ 4042MB 61%
Paged: 4452MB/ 8199MB 54%
Virtual: 8388243MB/8388607MB 99%
Load: 38%
CommitTotal: 3746MB
CommitLimit: 8199MB
CommitPeak: 9248MB
SystemCache: 2532MB
HandleCount: 38549
ProcessCount: 88
ThreadCount: 1769
*--> Process Memory <--*
Private: 121MB
WorkingSet: 130MB
PeakWorkingSet: 275MB
PageFaults: 12074601
*--> Memory Category Usage (Inclusive) <--*
[Category] [Size(MB)] [Count]
Root 82.37 6430
Programmer Data 46.71 1131
Collections 37.83 370
Uncategorized 29.55 5230
Dictionary 23.08 40
Set 14.55 143
I/O 8.37 502
Collide 6.11 69
Collide Havok 6.11 69
Archive 5.98 131
File Service 1.24 12
Asset Service 1.15 354
Networking 0.19 39
Event 0.13 4
UI 0.11 108
Web Browser 0.11 94
Game 0.04 55
Engine 0.02 12
Content 0.02 1
Threading 0.01 15
Msg 0.01 9
Model-Programmer 0.01 1
BTree 0.00 6
CharClient 0.00 5
*--> Memory Category Usage (Exclusive) <--*
[Category] [Size(MB)] [Count]
Uncategorized 29.55 5230
Dictionary 23.08 40
Set 14.55 143
Collide Havok 6.11 69
Archive 5.98 131
File Service 1.24 12
Asset Service 1.15 354
Collections 0.20 181
Networking 0.18 30
Event 0.13 4
Web Browser 0.11 94
Game 0.02 45
Content 0.02 1
Threading 0.01 15
Msg 0.01 9
Model-Programmer 0.01 1
Engine 0.01 6
BTree 0.00 6
CharClient 0.00 5
Services 0.00 11
File Core 0.00 2
Text 0.00 1
Download 0.00 3
UI 0.00 14
[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
*--> Thread 0x3100 <--*
*--> Trace <--*
Pc Rt : Args
00000001`80007713 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`8000599b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80005f9c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80006c7c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80006b11 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`8001acce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
000007fe`fd07817c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
000007fe`fd0780ce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402cbd14 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402cbc50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40418c8e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40419095 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403f8a16 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403f6b1a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403f39f5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403f4b40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403f23ce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403f24e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403f3e29 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4044206d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402c3ce9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4044b0ef 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4044b296 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`76c559ed 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`76d8b831 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
*--> Thread registers <--*
rax=00008a8c836effa7 rbx=3130312f6d617267 rcx=000000000c7ae2e8
rdx=0000000006e5dd20 rsi=000000000c7ae2e8 rdi=0000000006e5dd20
rip=0000000180007713 rsp=0000000006e5dbe0 rbp=00000000047fdb20
r8=000000000000005e r9=0000000005ee2c40 r10=00000000057db500
r11=9e5104810007000a r12=0000000006e5e101 r13=0000000000000900
r14=0000000006e5dd20 r15=000000000c7ae2c0
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
rcx-32 000000000C7AE2C8 00000000`0572fea0 00000000`0572ff8e 00000000`0572ffdc 0a0d6576`696c0101
rcx +0 000000000C7AE2E8 00000000`047fdb20 00000000`00000000 00000000`047fdc00 00000000`00000000
rcx+32 000000000C7AE308 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rdx-32 0000000006E5DD00 00000000`0572ff38 00000000`0c7ae2c0 35353a37`353a3200 ffffffff`fffffffe
rdx +0 0000000006E5DD20 00000000`0c962c50 0030312f`6d617267 00000000`00000006 00000000`0000002f
rdx+32 0000000006E5DD40 00000000`05ee2c40 00656363`613d6569 00000000`0000005f 00000000`00000069
r9-32 0000000005EE2C20 66663832`34653339 00313936`36633033 00000000`00000000 9600240e`35dd7710
r9 +0 0000000005EE2C40 6b6f6f43`68747561 73656363`613d6569 73657461`6c2f3d73 6e616d2f`212a2f74
r9+32 0000000005EE2C60 72702f74`73656669 212a2f6d`6172676f 6d617267`6f72702f 343d3564`6d7e2a2f
*--> Code <--*
00000001`800076f3 5fc3cccc cccccccc cccccccc cc405355 _............@SU
00000001`80007703 41564883 ec20488b 294c8bf2 488b5d08 AVH.. H.)L..H.].
00000001`80007713 807b1900 0f858600 00004889 74244048 .{........H.t$@H
00000001`80007723 8b721048 897c2448 4c897c24 504c8b7a .r.H.|$HL.|$PL.z
00000001`80007733 18488d4b 204983ff 10720549 8b16eb03 .H.K I...r.I....
00000001`80007743 498bd648 83791810 488b7910 7203488b I..H.y..H.y.r.H.
*--> Stack <--*
00000000`06e5dbe0 00000000`00000900 00000000`06e5e101 00000000`0c7ae2c0 00000000`05ee2c40 ..................z.....@,......
00000000`06e5dc00 00000000`00000031 00000000`06e5dc89 00000000`0572ff38 00000001`8000599b 1...............8.r......Y......
00000000`06e5dc20 00000000`06e5dd40 00000000`76c61bba 00000000`00000069 00000000`00000900 @..........v....i...............
00000000`06e5dc40 00000000`0000006a 00000000`00000046 00000000`00000924 ffffffff`fffffffe j.......F.......$...............
00000000`06e5dc60 00000000`04c74d20 00000000`76db104e 00000000`00467de0 00000000`00000046 M......N..v.....}F.....F.......
00000000`06e5dc80 00000000`06e5dd40 00000001`800017ac 00000000`00000001 00000000`000000ed @...............................
00000000`06e5dca0 00000000`00000924 00000001`800065d9 ffffffff`fffffffe 00000001`800064d9 $........e...............d......
00000000`06e5dcc0 00008a8c`836effa7 00000000`00000036 00000000`00000031 00000000`0000005f ..n.....6.......1......._.......
00000000`06e5dce0 00000000`06e5dd59 00000001`80005f9c 00000000`06e5dd40 00000000`00000047 Y........_......@.......G.......
00000000`06e5dd00 00000000`0572ff38 00000000`0c7ae2c0 35353a37`353a3200 ffffffff`fffffffe 8.r.......z......2:57:55........
00000000`06e5dd20 00000000`0c962c50 0030312f`6d617267 00000000`00000006 00000000`0000002f P,......gram/10........./.......
00000000`06e5dd40 00000000`05ee2c40 00656363`613d6569 00000000`0000005f 00000000`00000069 @,......ie=acce._.......i.......
00000000`06e5dd60 00000000`05ee2bc0 00656363`613d6569 00000000`0000005f 00000000`00000069 .+......ie=acce._.......i.......
00000000`06e5dd80 00008a8c`836eff77 00000001`800084db 00000000`00000001 00000000`000000ed w.n.............................
00000000`06e5dda0 00000000`00000924 00000000`06e5e160 00000000`ffffffff 00000001`80006c7c $.......`...............|l......
00000000`06e5ddc0 00000000`04b95ffc 00000000`04b95ffd 00000000`0c7ae2c0 00000000`00000000 ._......._........z.............
00000000`06e5dde0 00000000`00000000 00000000`06e5e150 00000000`00000000 00000000`0000000f ........P.......................
00000000`06e5de00 00008a8c`836efe47 00000001`80007813 ffffffff`ffffffff 00000000`00000001 G.n......x......................
00000000`06e5de20 00000000`0c7ae2c0 00000001`80006b11 ffffffff`fffffffe 00000000`ffffffff ..z......k......................
00000000`06e5de40 00000000`00000000 00000000`06e5e168 00000000`00000001 00000000`04ac7ed0 ........h................~......
00000000`06e5de60 00000000`00000000 00000000`00000001 00008a8c`836efdb7 00000000`00000000 ..................n.............
00000000`06e5de80 00000000`06e5e154 00000000`06e5e150 00000000`07ab28a0 00000001`8001acce T.......P........(..............
00000000`06e5dea0 00000000`0c7ae2c0 00000000`00000001 00000000`00000001 00000000`ffffffff ..z.............................
00000000`06e5dec0 00000000`004747a0 00000000`00000000 00000000`00000000 00000000`01da5fc0 .GG......................_......
00000000`06e5dee0 00000000`06e5e150 00000000`00000800 00000000`00000001 00000000`06e5e154 P.......................T.......
00000000`06e5df00 00000000`00000000 00000000`01da5fc0 00000000`00000000 ffffffff`fffffffe ........._......................
00000000`06e5df20 00000000`004602f8 00000000`76daf9b8 00000000`00000002 00000000`00000070 ..F........v............p.......
00000000`06e5df40 0000191a`0012000d 00000001`40402b41 00000000`00000000 00000000`76d858b2 ........A+@@.............X.v....
00000000`06e5df60 00000004`00000015 52c5ae04`00020006 00000000`06e5e2e0 00000001`40423183 ...............R.........1B@....
00000000`06e5df80 00000000`06e5e370 00000001`40402b41 00000000`04b95ee0 00000000`06e5e370 p.......A+@@.....^......p.......
00000000`06e5dfa0 00000000`05ee2bd0 00000001`40402b41 00000000`06261e40 00000000`00467de0 .+......A+@@....@.&......}F.....
00000000`06e5dfc0 00000000`06e5e370 00000000`00468018 00000000`00474fe0 00000001`412a5030 p.........F......OG.....0P*A....
Da ich 0 Ahnung von dem hab, was da steht, frag ich jetzt die Community um Hilfe :D den Bericht habe ich auch schon öfters an ArenaNet gesendet ^^
Technische Daten:
-CPU: Intel Core i5-3450 CPU @ 3.10GHz 3.50GHz
-GPU: NVIDIA GeForce 970
-Windows-Edition: Windows 7 Home Premium;Service Pack 1
-Installierter Arbeitsspeicher: 4,00 GB
-Mem Test habe ich schon gemacht; 0 Errors
-Alle anderen Spiele (Skyrim, Overwatch, Rocket League...) laufen flüssig auf 100+ FPS
Habt ihr Ideen, was das Problem lösen könnte?
Vielen dank im Vorraus!!
(Report ist nochmal als .txt Datei im Anhang :D)
LG,
sdrawkcaB