Schwerwiegender Fehler bei Download

Schwerwiegender Fehler bei Download

in Technische und account-spezifische Fragen

Posted by: Kyron.4980

Kyron.4980

Hallo zusammen!

Wenn ich über den Setup-Client das Spiel runterladen möchte, erscheint der Bildschirm dazu, mit den dazugehörigen Daten unten XXKB von XXKB, was aber bei der 32Bit-Version nur bis 10394 KB geht, bis dann die Meldung kommt, das ein schwerwiegender Fehler aufgetaucht sei, der verhindert dass das Programm weiter ausgeführt wird.

Starte ich das ganze über die 64Bit-Version, kommt direkt nach Start des Downloads ebenfalls eine Fehlermeldung.

Bei Details anzeigen kommt:

—> Crash <—
Assertion: hdr->signature == PACKFILE_SIGNATURE
File: ..\..\..\Services\Packfile\Packfile.cpp(2148)
App: Gw2-64.exe
Pid: 17188
Cmdline: -allowInstall
BaseAddr: 00007FF6DFBD0000
ProgramId: 101
Build: 71018
When: 2017-01-15T11:00:40Z 2017-01-15T12:00:40+01:00
Uptime: 0 days 0:00:01
Flags: 0

—> System <—
Name: SAPIR
IpAddr: 192.168.0.25
Processors: 6 [AuthenticAMD:15:2:0]
OSVersion: Windows 10.0 (64 bit)

—> System Memory <—
Physical: 11520MB/16282MB 70%
Paged: 27138MB/32666MB 83%
Virtual: 134217376MB/134217727MB 3%
Load: 29%
CommitTotal: 5527MB
CommitLimit: 32666MB
CommitPeak: 5856MB
SystemCache: 6931MB
HandleCount: 61154
ProcessCount: 134
ThreadCount: 3226

—> Process Memory <—
Private: 86MB
WorkingSet: 78MB
PeakWorkingSet: 87MB
PageFaults: 80483

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 53.48 5478
Programmer Data 31.41 827
I/O 30.39 631
Asset Service 23.50 594
Uncategorized 15.96 4582
Collide 6.11 69
Collide Havok 6.11 69
Download 5.56 4
File Service 1.24 12
Engine 0.73 14
Gr 0.71 4
Gr Img 0.71 2
Networking 0.11 14
Archive 0.08 19
Event 0.07 3
Collections 0.05 53
Dictionary 0.05 32
Game 0.04 54
Content 0.02 1
Threading 0.01 14
Model-Programmer 0.01 1
CharClient 0.00 5
Services 0.00 8
File Core 0.00 2

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Asset Service 23.50 594
Uncategorized 15.96 4582
Collide Havok 6.11 69
Download 5.56 4
File Service 1.24 12
Gr Img 0.71 2
Networking 0.11 9
Archive 0.08 19
Event 0.07 3
Dictionary 0.05 32
Game 0.02 44
Content 0.02 1
Threading 0.01 14
Model-Programmer 0.01 1
Engine 0.01 6
Collections 0.00 18
CharClient 0.00 5
Services 0.00 8
File Core 0.00 2
Text 0.00 1
UI 0.00 14
Programmer Data 0.00 2
Packfile 0.00 5
BTree 0.00 2

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.14321.1024 (64/32-bit compatible)]

—> AssetWorkerCpu0 Thread 0×35b0 <—

—> Trace <—
Pc Rt : Args
00007ff6`dfebcd0c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`e001b2ac 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`e001d10d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`e001cf84 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`dffefb0f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`dfff0517 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`dffdfc9f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`dfeb3769 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`e0039d8f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`e0039f36 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffb`3d628364 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ffb`400770d1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=00007ff6e0e838f8 rcx=000000fe148fefe0
rdx=00007ff6e0e838f8 rsi=0000000000000864 rdi=00007ff6e0e83a88
rip=00007ff6dfebccad rsp=000000fe148fef80 rbp=0000023b38e686a4
r8=0000000000000864 r9=0000023b38e65420 r10=0000023b39319010
r11=000000fe148ff430 r12=000000fe148ff6b0 r13=000000fe148ff718
r14=0000000000000003 r15=000000fe148ff700
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 00007FF6E0E838D8 705c7365`63697672 5c656c69`666b6361 656c6946`6b636150 00000068`2e746e49
rbx 0 00007FF6E0E838F8 2e2e5c2e`2e5c2e2e 65636976`7265535c 69666b63`61505c73 666b6361`505c656c
rbx
32 00007FF6E0E83918 00707063`2e656c69 69536570`79745f73 5f4b4341`505b657a 45505954`5f464544
rcx-32 000000FE148FEFC0 00007ff6`dfebccad 000000fe`148fef80 0000023b`38e686a4 00000000`00000300
rcx 0 000000FE148FEFE0 00000000`00000300 0000023b`3d350070 00000000`ffffffff 0000023b`39821100
rcx
32 000000FE148FF000 00000000`0000c1f5 0000023b`3d350070 00001f80`0010000f 0053002b`002b0033
rdx-32 00007FF6E0E838D8 705c7365`63697672 5c656c69`666b6361 656c6946`6b636150 00000068`2e746e49
rdx 0 00007FF6E0E838F8 2e2e5c2e`2e5c2e2e 65636976`7265535c 69666b63`61505c73 666b6361`505c656c
rdx
32 00007FF6E0E83918 00707063`2e656c69 69536570`79745f73 5f4b4341`505b657a 45505954`5f464544
r9-32 0000023B38E65400 00000000`00000000 0c599b19`4c103208 0000023b`37c204a0 00190110`37c873d0
r9 0 0000023B38E65420 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
r9
32 0000023B38E65440 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Code <—
00007ff6`dfebcc8d 488bf948 8d0d09ee 7101418b f0488bda H..H….q.A..H..
00007ff6`dfebcc9d e84e8efe ff488d4c 2460ff15 8386f500 .N…H.L$`……
00007ff6`dfebccad 488b8424 58010000 48c74424 30000000 H..$X…H.D$0…
00007ff6`dfebccbd 00488944 2440488b 8424f800 00004885 .H.D$@H..$….H.
00007ff6`dfebcccd db488944 2448488b 84240001 00004c8d .H.D$HH..$….L.
00007ff6`dfebccdd 05decaf6 00488944 2450488d 4424604c …..H.D$PH.D$`L

—> Stack <—
000000fe`148fef80 0000023b`311b0150 0000023b`3d350070 0000023b`3d350000 0000023b`311b0000 P..1;…p.5=;…..5=;……1;…
000000fe`148fefa0 000000fe`148fefc0 000000fe`148fefe0 00000000`00000000 00000000`0000c1f5 …………………………..
000000fe`148fefc0 00007ff6`dfebccad 000000fe`148fef80 0000023b`38e686a4 00000000`00000300 ……………….8;………..
000000fe`148fefe0 00000000`00000300 0000023b`3d350070 00000000`ffffffff 0000023b`39821100 ……..p.5=;…………..9;…
000000fe`148ff000 00000000`0000c1f5 0000023b`3d350070 00001f80`0010000f 0053002b`002b0033 ……..p.5=;………..3...S.
000000fe`148ff020 00000202`002b002b 00000000`00000020 00000000`00000000 0000023b`ffff5400 .….. …………….T..;…
000000fe`148ff040 00000000`00000000 00000000`00000303 0000023b`311b0000 00000000`00000001 ……………….1;………..
000000fe`148ff060 000000fe`148fefe0 00007ff6`e0e838f8 00007ff6`e0e838f8 000000fe`148fef80 ………8…….8…………..
000000fe`148ff080 0000023b`38e686a4 00000000`00000864 00007ff6`e0e83a88 00000000`00000864 …8;…d……..:……d…….
000000fe`148ff0a0 0000023b`38e65420 0000023b`39319010 000000fe`148ff430 000000fe`148ff6b0 T.8;…..19;…0……………
000000fe`148ff0c0 000000fe`148ff718 00000000`00000003 000000fe`148ff700 00007ff6`dfebccad …………………………..
000000fe`148ff0e0 00000000`0000027f 0000023b`3d368000 00000000`00000100 0002ffff`00001f80 ……….6=;……………….
000000fe`148ff100 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff120 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff140 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff160 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff180 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff1a0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff1c0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff1e0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff200 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff220 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff240 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff260 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff280 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff2a0 00000002`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
000000fe`148ff2c0 000029d6`6401e98c 0000023b`31160000 00000000`00005bc2 00000000`00000000 …d.)…..1;….[…………..
000000fe`148ff2e0 00000000`000000a0 0000023b`31160cc0 000000fe`00000004 0000023b`3e4b5050 ………..1;………..PPK>;…
000000fe`148ff300 0000023b`3d350080 00000000`000000a0 00000000`00000000 000000fe`148ff718 ..5=;………………………
000000fe`148ff320 00000000`00000000 0000023b`311b0000 00000000`00000090 000000fe`148ff450 ………..1;………..P…….
000000fe`148ff340 00007ff6`e0e24e90 00007ff6`e0e24e90 000000fe`148ff718 000000fe`148ff6b0 .N…….N………………….
000000fe`148ff360 0000023b`32e8f318 00000000`00000100 00000000`00000001 00007ff6`dfeb1287 …2;………………………

Davon verstehe ich halt nichts.
Ich habe einen 64bit Rechner, Win10, NVIDIA Grafikkarte, AMD Prozessor.

Habe bereits versucht die Datei umzubennen und im cmd Programm den Trick mit den “winshock restart” oder so ausprobiert. Half nicht.

Auf dem Bild kann man sehen, was entpackt oder gedownloadet wird, kurz bevor er mit die Fehlermeldung gibt, bei der 32Bit-Vesion.

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Schwerwiegender Fehler bei Download

in Technische und account-spezifische Fragen

Posted by: Kyron.4980

Kyron.4980

Kann geschlossen werden.
Problemlösung: Ich habe mir einen alternativen Downloadlink eines Spielers im Internet gesucht und es damit probiert. Keine Ahnung worin sich dieser von dem von arena.net unterscheidet, aber es hat geklappt.