Guild Wars 2

Installation von CD ist erfolgreich. Danach wird der Updatevorgang gestartet.
Bei der direkten Nutzung des 64bit-Client aus dem Loginprofil wird der Download gestartet.
Jedoch stürzt der Client (Update bzw. Download) dann ab, sobald das Spiel ausführbar wird.

Dadurch kann ich das Spiel derzeit nicht starten.
Sämtliche andere Spiele sind ausführbar.

Folgender Fehlerbericht wird ausgegeben:

—> Crash <—
Exception: c0000005
Memory at address ffffffff`ffffffff could not be read
App: Gw2-64.exe
Pid: 4776
Cmdline: -allowInstall
BaseAddr: 000000013FDA0000
ProgramId: 101
Build: 62525
Module: LavasoftTcpService64.dll
When: 2016-06-05T14:26:25Z 2016-06-05T16:26:25+02:00
Uptime: 0 days 0:26:10
Flags: 0

—> System <—
Name: THILO_KRING
IpAddr: 192.168.2.100
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 5596MB/ 8109MB 69%
Paged: 15086MB/18107MB 83%
Virtual: 8388192MB/8388607MB 99%
Load: 30%
CommitTotal: 3020MB
CommitLimit: 18107MB
CommitPeak: 4809MB
SystemCache: 5852MB
HandleCount: 24968
ProcessCount: 73
ThreadCount: 1276

—> Process Memory <—
Private: 157MB
WorkingSet: 165MB
PeakWorkingSet: 415MB
PageFaults: 70274917

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 95.36 6428
Programmer Data 53.99 1246
Collections 45.89 318
Uncategorized 35.26 5113
Dictionary 23.07 34
Set 22.43 114
I/O 7.70 691
Archive 6.25 333
Collide Havok 6.11 69
Collide 6.11 69
File Service 1.26 12
Asset Service 0.18 341
Networking 0.15 25
UI 0.11 105
Web Browser 0.11 91
Event 0.07 2
Game 0.04 53
Engine 0.02 12
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
CharClient 0.00 5
Services 0.00 8
File Core 0.00 2

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 35.26 5113
Dictionary 23.07 34
Set 22.43 114
Archive 6.25 333
Collide Havok 6.11 69
File Service 1.26 12
Collections 0.38 166
Asset Service 0.18 341
Networking 0.15 20
Web Browser 0.11 91
Event 0.07 2
Game 0.02 43
Content 0.02 1
Threading 0.01 15
Model-Programmer 0.01 1
Engine 0.01 6
CharClient 0.00 5
Services 0.00 8
File Core 0.00 2
Text 0.00 1
BTree 0.00 4
Download 0.00 3
UI 0.00 14
Programmer Data 0.00 2

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×1064 <—

—> Trace <—
Pc Rt : Args
00000001`80007713 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`8000599b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80005f9c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80006c7c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`80006b11 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`8001acce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
000007fe`fe99817c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
000007fe`fe9980ce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4008a124 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4008a060 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401d77ae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401d7bb5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401b7846 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401b59da 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401b28b5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401b39f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401b132e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401b1448 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`401b2cd9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40200b1d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40082119 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40208f9f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40209146 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`772e59bd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`7741a2e1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=000008785ba3e62e rbx=3130312f6d617267 rcx=000000000a2ca3c8
rdx=000000000456dcf0 rsi=000000000a2ca3c8 rdi=000000000456dcf0
rip=0000000180007713 rsp=000000000456dbb0 rbp=0000000009a09fc0
r8=000000000000005e r9=0000000180000000 r10=000000000b058000
r11=0003202700430058 r12=000000000456e101 r13=0000000000000600
r14=000000000456dcf0 r15=000000000a2ca3a0
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

rcx-32 000000000A2CA3A8 00000000`04e59030 00000000`04e5911f 00000000`04e5916c 00000000`0a2c0101
rcx 0 000000000A2CA3C8 00000000`09a09fc0 00000000`00000000 00000000`0a32f660 00000000`00000000
rcx32 000000000A2CA3E8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rdx-32 000000000456DCD0 00000000`04e590c9 00000000`0a2ca3a0 35323a36`323a3600 ffffffff`fffffffe
rdx 0 000000000456DCF0 00000000`09c7e090 0030312f`6d617267 00000000`00000006 00000000`00000046
rdx32 000000000456DD10 00000000`0b057fc0 00656363`613d6569 00000000`0000005f 00000000`00000069
r9 0 0000000180000000 00000003`00905a4d 0000ffff`00000004 00000000`000000b8 00000000`00000040
r932 0000000180000020 00000000`00000000 00000000`00000000 00000000`00000000 00000100`00000000

—> Code <—
00000001`800076f3 5fc3cccc cccccccc cccccccc cc405355 _…………SU 00000001`80007703 41564883 ec20488b 294c8bf2 488b5d08 AVH.. H.)L..H.]. 00000001`80007713 807b1900 0f858600 00004889 74244048 .{........H.t$H
00000001`80007723 8b721048 897c2448 4c897c24 504c8b7a .r.H.|$HL.|$PL.z
00000001`80007733 18488d4b 204983ff 10720549 8b16eb03 .H.K I…r.I….
00000001`80007743 498bd648 83791810 488b7910 7203488b I..H.y..H.y.r.H.

—> Stack <—
00000000`0456dbb0 00000000`00000600 00000000`0456e101 00000000`0a2ca3a0 00000000`0b057fc0 ……….V…….,………….
00000000`0456dbd0 00000000`00000031 00000000`0456dc59 00000000`04e590c9 00000001`8000599b 1…….Y.V…………..Y……
00000000`0456dbf0 00000000`0456dd10 00000000`772f1a0a 00000000`00000069 00000000`00000600 ..V……./w….i……………
00000000`0456dc10 00000000`0000006a 00000000`00000046 00000000`0000064c ffffffff`fffffffe j…….F…….L……………
00000000`0456dc30 00000000`0fe8b7e0 00000000`7743f0ae 00000000`001a7c20 00000000`001a7cd0 ……….Cw…. |…….|……
00000000`0456dc50 00000000`0456dd10 00000001`800017ac 00000000`00000001 00000000`000000ee ..V………………………..
00000000`0456dc70 00000000`0000064c 00000001`800065d9 ffffffff`fffffffe 00000001`800064d9 L……..e……………d……
00000000`0456dc90 00000878`5ba3e62e 00000000`00000036 00000000`00000031 00000000`0000005f …[x…6…….1…….…….
00000000`0456dcb0 00000000`0456dd29 00000001`80005f9c 00000000`0456dd10 00000000`00000047 ).V…………..V…..G…….
00000000`0456dcd0 00000000`04e590c9 00000000`0a2ca3a0 35323a36`323a3600 ffffffff`fffffffe ……….,……6:26:25……..
00000000`0456dcf0 00000000`09c7e090 0030312f`6d617267 00000000`00000006 00000000`00000046 ……..gram/10………F…….
00000000`0456dd10 00000000`0b057fc0 00656363`613d6569 00000000`0000005f 00000000`00000069 ……..ie=acce.…….i…….
00000000`0456dd30 00000000`0b057f40 00656363`613d6569 00000000`0000005f 00000000`00000069 @…….ie=acce.…….i…….
00000000`0456dd50 00000878`5ba3e11e 00000001`800084db 00000000`00000001 00000000`000000ee …[x………………………
00000000`0456dd70 00000000`0000064c 00000000`0456e130 00000000`ffffffff 00000001`80006c7c L…….0.V………….|l……
00000000`0456dd90 00000000`0f89f36d 00000000`0f89f36e 00000000`0a2ca3a0 00000000`00000000 m…….n………,………….
00000000`0456ddb0 00000000`00000000 00000000`0456e120 00000000`00000000 00000000`0000000f …….. .V…………………
00000000`0456ddd0 00000878`5ba3e04e 00000001`80007813 ffffffff`ffffffff 00000000`00000001 N..[x....×......................
00000000`0456ddf0 00000000`0a2ca3a0 00000001`80006b11 ffffffff`fffffffe 00000000`ffffffff ..,……k………………….
00000000`0456de10 00000000`00000000 00000000`0456e138 00000000`00000001 00000000`0b6c20b0 ……..8.V………….. l…..
00000000`0456de30 00000000`00000000 00000000`00000001 00000878`5ba3e3de 00000000`00000000 ……………….[x………..
00000000`0456de50 00000000`0456e124 00000000`0456e120 00000000`05a21880 00000001`8001acce $.V….. .V…………………
00000000`0456de70 00000000`0a2ca3a0 00000000`00000001 00000000`00000001 00000000`ffffffff ..,………………………..
00000000`0456de90 00000000`001cc6a0 00000000`00000000 00000000`00000000 00000000`01d346d0 …………………….F……
00000000`0456deb0 00000000`0456e120 00000000`00000000 00000000`00000001 00000000`0456e124 .V…………………$.V…..
00000000`0456ded0 00000000`00000000 00000000`01d346d0 00000000`00000000 ffffffff`fffffffe ………F………………….
00000000`0456def0 00000000`001a02f8 00000000`7743db18 00000000`00000006 00000000`00000070 ……….Cw…………p…….
00000000`0456df10 ac2cada1`0012000d 00000001`401c1761 00000000`00000000 00000000`77414862 ……,.a..............bHAw.... 00000000`0456df30 00000001`00000006 0000047b`00020006 00000000`0456e2b0 00000001`401e1c73 ............{.....V.....s..….
00000000`0456df50 00000000`0456e340 00000001`401c1761 00000000`0f89f250 00000001`40fde5c0 .V.....a..….P………..... 00000000`0456df70 00000000`000007f0 00000001`401c1761 00000000`04f26e80 00000000`001a7c20 ........a..…..n…… |……
00000000`0456df90 00000000`0456e340 00000000`001a7e58 00000000`001ccee0 00000001`40fdeb30 .V.....X~..............0..….

Ich bitte um Hinweise und/oder Lösung. Würde gerne die Welt mit Freunden wieder durchstreifen können. Natürlich auch noch die Erweiterung kaufen.

Gruß Mininerva

Ursache ist LavasoftTcpService64.dll.
Das musst du loswerden.
http://www.onlinepcsavior.com/how-to-get-rid-of-lavasofttcpservice-dll-virus-from-your-pc/
http://www.lavasoftsupport.com/index.php?/topic/34376-solution-for-lavasofttcpservice-problem-after-uninstallation/